If you are experiencing a major emergency, go to the ER as soon as possible or dial 9-1-1 now. Signs or symptoms of an acute emergency may include shortness of breath, chest pain, open fracture, fainting, severe bleeding, head injury or other major trauma, one-sided weakness or numbness, loss of consciousness or fainting, severe abdominal pain, or bites or stings from humans and animals.
Our walk in care locations offer online check-in, so you can wait at home or walk in anytime. When you need care for a minor illness or injury, our Lourdes care teams provide the compassionate, personalized care that you’ve come to expect.
Here are steps to take precautions to protect yourself and those around you from COVID-19.
See how Ascension is responding to COVID-19 at ascension.org. Talk to a doctor 24/7 from home with Ascension Online Care. Use code HOME for a discounted $20 online urgent care visit. No insurance required.
It’s important for you to talk with your doctor if you have been delaying care. Doctors and care teams at Lourdes can help you plan when and how to get the care you need. We offer virtual visits, also known as telehealth, so you can see a doctor from home. Ask your doctor if a virtual visit is an option for you.
Getting the ER care you need is still important
Broken bones, signs or symptoms of a heart attack or stroke, severe mental health concerns or other life-threatening symptoms from a chronic condition should not be ignored. Delaying necessary emergency care could make your condition worse. Our care teams are fully prepared to care for you, with strict precautions in place for your safety while in our care.
If you're experiencing a non-life-threatening illness or injury and need care, you can walk in or schedule your appointment at our ER. Then, you can wait at home until it is time to come in.
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Our facilities are currently taking precautions to help keep patients and visitors safe, which may include conducting screenings, restricting visitors and practicing distancing for compassionate, safe care. We continuously monitor COVID-19 guidance from the Centers for Disease Control and Prevention (CDC) and adjust our safety practices and safeguards accordingly.
There may be limited appointments available for online scheduling in some areas. If you do not see a location or time available, find a primary care doctor or find a pediatrician by searching our directory.
We’re here with care that fits your schedule. We offer online urgent and mental health care.
Urgent care
We provide virtual care for minor illnesses such as fever, cold, flu, seasonal allergies, urinary tract infections, and eye infections. These visits are as secure and confidential as a face-to-face visit and protected by the same patient policy rules. Schedule your visit online by clicking the button below, or call 607-584-5450.
Mental health care
If you are struggling emotionally, Ascension Online Care offers virtual mental health services. You can video chat with an experienced psychiatrist, psychologist or counselor online, seven days a week. Whether you are dealing with anxiety, depression, or something else, we're here for you.
We are grateful for the overwhelmingly positive community response to receiving the COVID-19 vaccine. As we continue to vaccinate to help protect your family and ours from COVID-19, we are eager to reach as many people as possible to achieve a point of community immunity. Learn more about the COVID-19 vaccine.