Children’s minor emergency care

Some emergencies are more like mini-emergencies. If your child has a mini-emergency, schedule an ER appointment online for any of our five, convenient locations throughout the Austin area and wait at home. Remember, online scheduling is for mini-emergencies only. If your child is experiencing a major emergency, get to the ER ASAP or dial 9-1-1. 

In addition to the main Dell Children’s Medical Center located in Central Austin, Dell Children’s has expanded emergency care services to other locations throughout Central Texas. This means you can now get the same emergency care provided at Dell Children’s Medical Center, closer to home at the locations listed below.

Your child will have access to:

• ER protocols specific to kids
• Access to Dell Children’s physicians
• Kid-friendly waiting areas and exam rooms
• Staff trained specifically to care for kids

Children’s specialty care

Dell Children’s has the most pediatric specialists and specialty programs in Central Texas. Whether it’s pediatric doctors for cancer, heart, brain or spine, your child always has access to the care they need, when they need it. Our doctors and nurses are dedicated to providing compassionate care for children and their families.

Mental health care

Currently, mental health care is a great need in our community. Dell Children’s offers an assessment to determine if your child is having a mental health crisis and needs additional support or treatment. Call 512-831-7341 (24/7) and a trained behavioral health navigator will ask you some simple questions about your child. We will help connect your child with the level of care that is right for them. If you think your child is in crisis and might harm themselves or others, please call 9-1-1 or go to the nearest emergency room.

PRIMARY CARE

EMERGENCY CARE

SPECIALTY CARE

ABOUT

ONLINE CARE

Our comprehensive specialty programs include:

• Adolescent medicine
• Asthma, allergy and immunology
• Behavioral and mental health
• Cardiovascular
• Craniofacial and reconstructive plastic surgery
• Dentistry
• Dermatology
• Developmental pediatrics
• Ear, nose and throat
• Endocrinology
• Epilepsy
• Gastroenterology
• Genetics
• Hearing
• Hematology and oncology

• Infectious diseases
• Nephrology
• Neurology
• Neuropsychology
• Neurosurgery
• Ophthalmology
• Oral and maxillofacial surgery
• Orthopedics
• Physical medicine and rehabilitation
• Pulmonology
• Rheumatology
• Sleep medicine
• Surgery
• Urology

Behavioral and mental health services

Dell Children’s offers behavioral and mental health services for children and their families. Our Ascension care teams partner with your family to provide the support and guidance when and where your child needs it. Our program gives children in Central Texas access to the most comprehensive healthcare services all under one roof. Our one-of-a-kind care treats your child’s mind, body and spirit.

Call 512-324-0029 (24/7) to schedule an assessment with a licensed behavioral health navigator to help determine if your child is having a mental health crisis and needs additional support or help. The navigator will then help connect you with the level of care that is right for your child and your family.

If you think your child is in crisis and might harm themselves or others, please call 9-1-1 or go to the nearest emergency room.

Dell Children's Emergency Care Locations

Protect yourself from COVID-19

Here are steps to take precautions to protect yourself and those around you from COVID-19.

See how Ascension is responding to COVID-19 at ascension.org. Talk to a doctor 24/7 from home with Ascension Online Care. Use code HOME for a discounted $20 online urgent care visit. No insurance required. 

Getting the ER care your child needs is still important

Even at this time, don't delay necessary emergency care for your child, because putting off care could make their condition worse. Our caregivers are fully prepared to care for you, with strict precautions in place for your safety while in our care.

In addition to the main Dell Children’s Medical Center located in Central Austin, Dell Children’s has expanded emergency care services to other locations throughout Central Texas. This means you can now get the same emergency care provided at Dell Children’s Medical Center, closer to home at the locations listed below.

Your child will have access to:

• ER protocols specific to kids
• Access to Dell Children’s physicians
• Kid-friendly waiting areas and exam rooms
• Staff trained specifically to care for kids

If your child is experiencing a life-threatening emergency, go directly to the ER or dial 9-1-1.

Dell Children's emergency care locations

Telehealth or virtual visits available - Dell Children's doctors are now offering phone or video appointments. Call one of our doctors to see if a virtual visit is right for you.  

Primary care is important care, even now

Working together to deliver the care your child needs
As parents and caregivers, we know the importance of getting regular check-ups and vaccinations on time. That's why we're taking safety precautions to help keep your family safe while getting care at our facilities. 

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Our facilities are currently taking precautions to help keep patients and visitors safe, which may include conducting screenings, restricting visitors and practicing distancing for compassionate, safe care. We continuously monitor COVID-19 guidance from the Centers for Disease Control and Prevention (CDC) and adjust our safety practices and safeguards accordingly.

Dell Children's Medical Center
4900 Mueller Blvd.
Austin, TX 78723
512-324-0000

Ascension Seton Hays
6001 Kyle Pkwy.
Kyle, TX 78640
512-994-1402

Ascension Seton Northwest
11113 Research Blvd.
Austin, TX 78759
512-524-9436

Ascension Seton Williamson
201 Seton Pkwy.
Round Rock, TX 78665
512-994-2852

Dell Children's emergency care locations

Ascension Seton Southwest
7900 Farm to Market Rd 1826
Austin, TX 78737
512-549-8315

Ascension Providence
6901 Medical Parkway
Waco, TX 76712
254-751-4000

Online urgent care, anytime, anywhere

Get the care you need from your home, office or on the go using your smartphone, tablet or laptop. Doctors are available all day every day to ensure the care you need can always fit into your schedule and your lifestyle. These visits are as secure and confidential as a face-to-face visit and protected by the same patient policy rules.

Why choose online care?

• Quick – No driving, no parking and no waiting room
• Convenient – Use your smartphone, tablet, or laptop from anywhere

Schedule your visit online by clicking the button below, or call 607-584-5450. 

Online care, any time, anywhere

We’re here with care that fits you and your child's schedule. We offer online care for:  

Urgent care
With Ascension Online Care, we provide care online for minor illnesses such as fever, cold, flu, seasonal allergies, urinary tract infections, and eye infections. These visits are as secure and confidential as a face-to-face visit and protected by the same patient policy rules.

Mental health care
If your child or teen is struggling emotionally, Ascension Online Care offers virtual mental health services. They can video chat with an experienced psychiatrist, psychologist or counselor online, seven days a week. Whether they are dealing with anxiety, depression, or something else, we're here for you and your family.

Children’s primary care

Our pediatric primary care includes:

• Allergy testing
• Asthma management
• Behavioral health care, including care
  for anxiety, depression, ADD and ADHD
• Immunizations

• Newborn Care
• Pre-natal consultations
• Sick visits
• Well child visits

At the new Dell Children’s Medical Group primary care clinics, our pediatricians and care teams start by listening to deliver the care that’s right for your child. From newborns to teens, children need routine wellness visits to check how they’re growing, identify health issues, get recommended vaccinations and get care for common illnesses and injuries. And if your child needs more care, we’ll connect you to pediatric specialists in heart, cancer, brain and spine, emergency care and more.