No time for sick time? Talk to an experienced doctor online 24/7 from wherever you are for your urgent care needs. 

GET STARTED

Also available on: 

App Store
Google Play

Always open for your urgent care needs

We’re here 24/7 with care that fits your schedule. No driving, no parking, and no waiting room. We work quickly to understand you and your unique situation so we can provide the care you need to get you feeling better faster.

If you are experiencing a major emergency, go to the ER as soon as possible or call 911.

Getting started

  1. Download the app on your smartphone from the App Store or Google PlayOR visit our website
  2. Create your profile and tell us about your symptoms
  3. Talk to a doctor and get the care you need

Online visits: care made easier

Virtual Visits 24/7
No Appointments
Safe and Secure
Available in
Multiple States

Virtual Visits 24/7
Install the mobile app and get access to a doctor anytime, anywhere

No Appointments
No need to plan ahead; Just log on to talk to a doctor

Safe and Secure
We respect and protect your personal health information

Available in
All 50 States

Use Ascension Online Care while traveling or on the go

Frequently asked questions

What is Ascension Online Care?
Ascension Online Care is an easier way to see a doctor and get the care you and your family need. It’s one-on-one, personalized care where you and your doctor will have a video chat wherever you are – at home, at work or on the go – using your smartphone, tablet or laptop. It's easy to use, private and secure. It’s free to enroll.

Ascension Online Care offers:

  • Peace of mind with a doctor “on call” 24/7 to provide quality care
  • Consultation, diagnosis, and prescriptions (when appropriate)

How do I get started?

  1. Download the app from the App Store or Google Play OR visit our website
  2. Create your profile and tell us about your symptoms
  3. Talk to a doctor and get the care you need

When would I use Ascension Online Care?

  • I have a non-emergency condition and should probably see a doctor, but can’t fit it into my schedule
  • My doctor’s office is closed
  • It's difficult for me to get a doctor's appointment
  • I feel too sick to drive
  • I have children at home and don’t want to bring them to the doctor’s office with me

Our experienced team provides online care – including diagnosis – for a wide variety of symptoms and conditions, including:

  • Urinary tract infections
  • Sinus or upper respiratory infections
  • Eye infections
  • Rash
  • Sore throat/strep/cough
  • Cold/flu
  • Fever
  • Seasonal allergies

How do I add my spouse?
Your spouse should create a separate account to enroll.

How do I add a child to my account?
Parents and guardians can add their children who are under age 18 to their account and have doctor visits on their behalf. Enroll yourself first and then add your child or dependent to your account.

© Ascension. All Rights reserved.

Ascension

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The care you need, online, anytime

Ascension Online Care

Ascension

Questions and assistance

If you have any other questions, please call us at 833-433-5927.

You can also email our support team at 
ascensionsupport@americanwell.com.

Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc. All rights reserved.
The “Android” name, the Android logo, the “Google Play” brand, and other Google trademarks, are property of Google LLC. All rights reserved.

Online care...while away at college
Tina's son got sick while he was three hours away from his primary care doctor while at college. 

Online care...while on vacation 
Tracy and her family were on vacation, far away from her family's regular doctors and network, when her daughter got ill. 

Online care...when you're too busy with family and work
Lillian didn't have the time to get away to the doctor when she had a minor illness. 

Stories from our patients

App Store
Google Play

Protect yourself from COVID-19

Here are steps to take precautions to protect yourself and those around you from COVID-19.

Protect yourself from COVID-19.
START ONLINE CARE VISIT

See how Ascension is responding to COVID-19 at ascension.org. Talk to a doctor 24/7 from home with Ascension Online Care. Use code HOME for a discounted $20 online urgent care visit. No insurance required.